Pidge vs tawk.to

The short version

Side by side

What it costs

For one website with one or two people answering, both are free. Pidge's free plan has no translation and its API can only read. With a third person, or a second website, Pidge is $10 per website a month, $120 a year, where tawk.to stays free.

That changes when you'd pay for tawk.to's add-ons. Without the tawk.to badge, one website costs $39 a month, or $29 a month if you pay $348 for the year. Pidge is $10, but it still shows a small "Chat by Pidge" link, so if a fully unbranded widget is the reason you'd pay, Pidge doesn't solve that yet.

Where tawk.to is better

• It's free, for any number of agents, chats and websites.
• Ticketing, a knowledge base and a CRM come with it. Pidge has none of those.
• It has native apps on every major platform.
• Paid extras Pidge doesn't offer: an AI assistant, video and voice calls, and hired agents at $1 an hour.
• It's widely used, so many people already know it.

Where Pidge is different

Your chats stay in Europe

tawk.to stores data in Google data centres in the United States. Pidge runs on servers in Norway, which is in the EEA, so GDPR applies. If your customers are in Europe, that can matter for your privacy policy.

Ad blockers don't hide it

AdGuard's widget filter blocks embed.tawk.to on almost every site, so visitors using it don't see a tawk.to chat. Pidge loads from a subdomain of your own site, like chat.yoursite.com. We run every request it makes through 14 filter lists from uBlock Origin, AdGuard, EasyList, Brave and Peter Lowe, and none of them block it.

It's light, and you can build on it

The script on every page is 4.8 KB. The rest of the chat loads when someone opens it. API keys, webhooks and the secret for signed emails are on the inbox's Developers page, and the API docs list every endpoint with examples.

Small things we care about

• You see what a visitor is typing before they hit send.
• Translation works both ways: they read your reply in their language, you read theirs in yours.
• If a visitor leaves before you answer, your reply goes to them by email, and they can answer from their inbox.

Moving from tawk.to

You replace tawk.to's embed code with Pidge's script tag. Pidge doesn't understand tawk.to's Tawk_API calls, so anything you built on them, like setting the visitor's name or email, needs a line of Pidge code instead:

// tawk.to
Tawk_API.setAttributes({ name: "Ada", email: "ada@example.com" });

// Pidge
$pidge.push(["set", "user:nickname", ["Ada"]]);
$pidge.push(["set", "user:email", ["ada@example.com"]]);

Your chat history stays in tawk.to. Pidge can't import it.

Sources

• Free with no limits on agents, chats or sites: tawk.to FAQs
• Removing branding, video and voice, hired agents: Add-on pricing and key features
• AI Assist plans and credits: How to manage billing for AI Assist
• Where data is stored: Where and how do we host our data
• REST API on request: REST API
• Webhooks: Creating and managing webhooks
• Ticketing, knowledge base, CRM and native apps: tawk.to
• AdGuard's widget filter, with the embed.tawk.to rule: filters.adtidy.org/extension/ublock/filters/22.txt, checked 16 October 2026

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